Privacy Policy

Last Updated: February 22, 2025

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At Tranquil Wicks LLC, safeguarding your personal information is our top priority. This Privacy Policy outlines how we collect and utilize data on TranquilWicksLLC.com, which is owned and operated by Tranquil Wicks LLC. By using our e-commerce platform, you agree to the data practices detailed in this statement.

 

Collection of Your Personal Information

 

Tranquil Wicks LLC gathers, collects, and stores any information you provide on our website, as well as data shared through other channels. This includes your Internet Protocol (IP) address used to connect your computer to the Internet, login details, email address, password, computer and connection information, and purchase history. Additionally, we may utilize software tools to measure and collect session data, such as page response times, the duration of visits to specific pages, page interactions, and navigation methods.

We also collect personally identifiable information, including your name, email, password, communications, payment details (such as credit card information), comments, feedback, product reviews, recommendations, and personal profile information. When you conduct a transaction on our website, the personal information you provide, such as your name, address, and email address, will be used solely for the purposes outlined herein.

 

Use of Your Personal Information

 

Tranquil Wicks LLC uses your personal information to operate our website and deliver the services you have requested. We may also use your data to inform you about other products or services available from Tranquil Wicks LLC and its affiliates. Periodically, we may contact you via surveys to gather your opinions on our current or potential products and services.

We collect both Non-personal and Personal Information for the following purposes:

• To effectively deliver and operate our services.

• To provide ongoing customer support and technical assistance.

• To communicate with visitors and users through general or personalized service-related notifications and promotional messages.

• To create aggregated statistical data and other aggregated or inferred Non-personal Information that we or our business partners may utilize to enhance our services.

• To ensure compliance with applicable laws and regulations.

 

Security of Your Personal Information

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Tranquil Wicks LLC takes appropriate measures to secure your personal information from unauthorized access, use, or disclosure. Personal information, such as credit card numbers, that is transmitted to other websites is protected using encryption technologies like Secure Sockets Layer (SSL) protocol.

 

Tranquil Wicks LLC does not sell, rent, or lease its customer list to third parties.

 

Our services are hosted on the Wix.com platform, which provides the online capabilities that allow us to sell our products and services. Your data may be stored through Wix.com’s secure servers, databases, and general applications, all protected behind a firewall.

 

All direct payment gateways utilized by Tranquil Wicks LLC adhere to the standards set by PCI-DSS, managed by the PCI Security Standards Council, which includes major brands such as Visa, MasterCard, American Express, and Discover. These requirements ensure secure handling of credit card information by our store and its service providers.

 

Tranquil Wicks LLC may share your data with trusted partners like Square and Shippo to perform statistical analysis, send emails or postal mail, provide customer support, or facilitate deliveries. These third parties are prohibited from using your personal information except to provide these specific services to Tranquil Wicks LLC, and they are required to maintain the confidentiality of your data.

 

Tranquil Wicks LLC will disclose your personal information without notice only when required by law or in good faith belief that such action is necessary to: (a) conform to legal requirements or comply with legal processes served on Tranquil Wicks LLC or the site; (b) protect and defend the rights or property of Tranquil Wicks LLC; and (c) act under exigent circumstances to protect the personal safety of users of Tranquil Wicks LLC or the public.

 

Use of Cookies

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The Tranquil Wicks LLC website may use cookies to enhance your online experience. A cookie is a text file placed on your hard drive by a web page server. Cookies cannot execute programs or deliver viruses to your computer. They are uniquely assigned to you and can only be read by a web server in the domain that issued them.

Cookies serve as a convenience feature to save you time. For instance, if you personalize pages on Tranquil Wicks LLC or register with our site or services, a cookie helps the site recall your specific information on subsequent visits. This simplifies the process of recording your personal information, such as billing and shipping addresses.

You have the option to accept or decline cookies. Most web browsers automatically accept cookies; however, you can modify your browser settings to decline cookies if you prefer. Please note that declining cookies may limit your ability to fully utilize the interactive features of Tranquil Wicks LLC's services or websites.

 

Opt-Out & Unsubscribe

 

We respect your privacy. If you prefer that we not process your data any longer, you may opt-out of receiving any or all communications from Tranquil Wicks LLC by contacting us through the following channels:

• Web Page: https://www.tranquilwicksllc.com/contact

• Email: WeCare@TranquilWicksLLC.com

• Phone: (646) 798-1380

 

Changes to This Statement

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Tranquil Wicks LLC may update this Privacy Policy occasionally to reflect changes in company practices or customer feedback. We encourage you to review this Policy periodically to stay informed about how Tranquil Wicks LLC is protecting your information.

We reserve the right to modify this Privacy Policy at any time. Changes and clarifications will take effect immediately upon their posting on our website. If we make material changes to this policy, we will notify you here that it has been updated so that you are aware of what information we collect, how we use it, and under what circumstances we may disclose it.

 

Contact Information

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Tranquil Wicks LLC welcomes your questions or comments regarding this Privacy Policy. If you believe that Tranquil Wicks LLC has not adhered to this statement, please contact us at:

Tranquil Wicks LLC

273 Linden Street 2BL

Brooklyn, New York 11237

Email: RViquez@TranquilWicksLLC.com

Phone: (646) 798-1380

 

Thank you for trusting Tranquil Wicks LLC with your personal information. We are committed to ensuring your privacy and offering a secure experience on our website.